30 April

Human Resources: How the Other Half Lives

Synergy Restaurant Consultants | Blog

Front-of-house staff, and back-of-house staff, that is—and sometimes it seems like never the twain shall meet.   These are two very different groups of people, with different jobs, skill sets, schedules and pay grades. They may even have different work ethics, temperaments... continue reading

21 April

By Dean Small There’s a bit of slang from the nautical world that can be used to describe what can happen to a restaurant brand in these competitive and challenging times: “turning turtle.”   Turning turtle, or turtling, is when a boat completely capsizes and is... continue reading

21 April

Get Ready for Higher Minimum Wages

Synergy Restaurant Consultants | Blog, newsletters

Make no mistake; higher statewide minimum wages are happening, first in California and New York, and surely in other states as well. Many larger cities, including Los Angeles and Seattle, have already enacted laws that would phase in $15 per hour rates over the coming years.... continue reading

15 April

Every few days, we hear of a new pop-up restaurant opening. Some for a few days or weeks, open to public, and others in secret locations for a night or two only. In taking a look at their soaring popularity, let’s consider why diners are hooked and operators continue to... continue reading

13 April

The enticing, elemental aroma of steaks cooking on a wood fire. Plump, juicy chickens revolving on a rotisserie. Delicious pizza, baking to perfect crispness in a stone hearth oven. All of it in full view of the customer.   This is the allure of artisan cooking platforms.... continue reading