Process Makes Perfect

What can Synergy do for you? Because we have been owners and operators of restaurants, we can more easily identify what’s working and what’s not in a food service environment. We thoroughly examine each moving part of our clients’ restaurants and present them with a comprehensive report that includes suggested modifications or even radical changes that will increase productivity and ultimately profits. If you are looking for opportunities to increase revenue and consistent execution, we offer a three-day Operations Assessment that will pinpoint improvements to your business and ensure its ongoing success.

New Concept Development Operations Assessment

THREE-DAY PROCESS

OPERATIONS ASSESSMENT

The
OPERATIONS ASSESSMENT

PROCESS

3 Days Our three-day Operations Assessment will pinpoint improvements to your business and ensure its ongoing success.

  • establish-goal

    ESTABLISH GOALS

    We conduct a kickoff meeting to understand the needs, goals and challenges of your business.

  • immersion

    IMMERSION

    We review your standard operating materials, sales mix, recipes, profit and loss sheets, sales information and guest reviews (online and in-house) to understand the operating standards as they are defined.

  • visit-location

    SITE VISIT

    We conduct a site visit to observe front- and back-of-house procedures and how they relate to the defined standards. We assess the guest experience, taking a look “under the hood” to determine underlying challenges and roadblocks to success.

  • report

    STRATEGY

    Upon the conclusion of the visit, we provide a debrief of initial findings and conduct a discussion of ways to improve operations and overall performance of the restaurant through proven strategies.

  • review

    REPORT

    We draft a report identifying both challenges and actionable steps for improvement and efficiency. Together, we review your report and determine how to implement the recommended improvements.

  • 01 Establish Goals We meet with you at your operation to understand the needs, goals and challenges of your business.
  • 02 Immersion We review your standard operating materials, sales mix, recipes, profit and loss sheets, sales information and guest reviews (online and in-house) to understand the operating standards as they are defined.
  • 03 Site Visit We conduct a site visit to observe front- and back-of-house procedures and how they relate to the defined standards. We assess the guest experience, taking a look “under the hood” to determine underlying challenges and roadblocks to success.
  • 04 Strategy Upon the conclusion of the visit, we provide a debrief of initial findings and conduct a discussion of ways to improve operations and overall performance of the restaurant through proven strategies. If desired, we can conduct a full planning session with stakeholders as an optional service.
  • 05 Documentation  We draft a report identifying both challenges and actionable steps for improvement and efficiency.Together, we review your report and determine how to implement the recommended improvements.