Move over fast-casual, flex-casuals are gaining popularity

January 14, 2012

New attention is being given to flex-casual restaurants, a term coind by Randy Murphy, president and CEO of Mama Fu’s Asian House.What's the difference between a flex-casual restaurant and a fast-casual restaurant? The main difference is that a flex-casual restaurants main objective is to provide guests with the convenience of counter ordering by day and full service at night, whereas fast-casual typically only offers counter ordering. In other words, you can think of "flex-casual" as a cross between fast-casual and casual dining.At flex-casual restaurants, a busy executive pressed for time can grab a quick lunch,or a couple seeking a more intimate setting may choose the same restaurant for a nice dinner that evening. This dining strategy presents an opportunity for restaurants to capture both economical-minded guests at lunch while profiting from higher priced dinner menus.The Wolfgang Puck Bistro, Mama Fu's and Russo's New York Pizzeria have modeled their dining category after this concept.Mama Fu's Brand Overview

foodservice and restaurant news

September 15, 2025

Q4 Financial Health Check: Controlling Costs and Setting Up for a Profitable New Year
Read More

September 15, 2025

From Office Parties to Family Gatherings: Capturing Holiday Reservations and Catering Revenue
Read More

September 15, 2025

Fall Flavors That Drive Sales: How to Build Limited-Time Menus That Guests Crave
Read More