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Synergy Gets Fired Up

Jul 24, 2009

Fired Up Inc., parent of the 170-unit casual-dining Johnny Carino’s Country Italian chain, has retained Synergy Restaurant Consultants to enhance and accelerate the brand with their  menu development, unique restaurant expertise and creativity.  “At Carino’s, we maintain a very aggressive development schedule, and since we have been working with Dean and Danny, our menu efforts have been the most significant and profitable they have been in our history” says Chris Peitersen, Vice President of Culinary Operations, Johnny Carino’s Italian Executive Chef.

Fired Up Inc., parent of the 170-unit casual-dining Johnny Carino’s Country Italian chain, has retained Synergy Restaurant Consultants to enhance and accelerate the brand with their  menu development, unique restaurant expertise and creativity.  “At Carino’s, we maintain a very aggressive development schedule, and since we have been working with Dean and Danny, our menu efforts have been the most significant and profitable they have been in our history” says Chris Peitersen, Vice President of Culinary Operations, Johnny Carino’s Italian Executive Chef.

Carino’s new restaurant design and hospitality showcase emphasizes their open kitchens and the open-flame grill featured in each unit.  Synergy Restaurant Consultants developed new and innovative menu selections that took full advantage of the high profile grill. At the same time, the chain launched its first national restaurant marketing campaign. It highlights the message that Carino’s is “not your garden-variety Italian.” The restaurant openings and marketing includes television commercials, billboards and print.

“The new Carino’s Italian Grill has entered into the working partnership with Dean Small and Danny Bendas of Synergy Consulting Group.  They have been assisting us with menu development over the past 12 months and their work has been crucial to the development of our new and enhanced menu.  When given the assignment to help us with that  menu development, their passion, creativity, and understanding of our kitchen operational procedures helped to create four new menu items that have shown great success.  At Carino’s, we maintain a very aggressive development schedule, and since we have been working with Dean and Danny, our menu efforts have been the most significant and profitable they have been in our history.”  

“I would highly recommend Synergy Restaurant Consultants to assist anyone in need of menu development and kitchen operations coaching.  Their restaurant consulting work is communicated in an efficient manner and contains the thorough content we need to make it successful” exclaimed Chris Peitersen Vice President of Culinary Operations.

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Historic Parkland Memorial Hospital Deeply Rooted In American History Looks To Upgrade Operations, Innovate Retail Foodservice

Jul 01, 2009

Realizing the importance of high staff morale, and high quality ‘fuel’ for all guests, the Executive Staff decided to try a different, more innovative approach to what is really a Hospital Food Court. Because the majority of Operations Assessment projects Synergy completes involve the commercial restaurant segment, the Parkland team decided that a totally different, ‘outside-the-box’ perspective was needed. Having analyzed more than sixty (60) restaurant companies via their Operations Assessment protocol, Synergy was the perfect choice to complete this recent assessment.

Realizing the importance of high staff morale, and high quality ‘fuel’ for all guests, the Executive Staff decided to try a different, more innovative approach to what is really a Hospital Food Court. Because the majority of Operations Assessment projects Synergy completes involve the commercial restaurant segment, the Parkland team decided that a totally different, ‘outside-the-box’ perspective was needed. Having analyzed more than sixty (60) restaurant companies via their Operations Assessment protocol, Synergy was the perfect choice to complete this recent assessment.
    
“Synergy representatives spent five days with us performing their Operations Assessment, observing all aspects of our business, following the flow of purchasing, receiving, production and service to our guests through the Breakfast, Lunch and Evening meal periods”, says Celia Krazit, Operations Director for the food service venues. “They left no stone unturned, and prepared a detailed report with untold numbers of valuable recommendations that we feel will improve guest satisfaction, guest counts and revenues while making us much more productive and efficient, resulting in reduced operating costs.”

In addition to the Operations Assessment, Synergy provided Celia and her team with their objective judgments regarding food and beverage quality, price-value perceptions, plating/presentation recommendations, alternative menu selections, new product opportunities and product display suggestions, all designed to enhance the overall guest experience. Finally, they prepared a rough draft plan for a potential cafe renovation, with suggestions for new stations that will move Parkland into the next generation of food innovation designed to maintain a high degree of staff ‘dine-in’ retention and satisfaction.   

Synergy provides a portfolio of turnkey restaurant solutions designed to help operators develop sustainable brands and scalable concepts for growth. Our solid hands-on experience in hundreds of restaurants across the United States, Canada, South America and Saudi Arabia has made us a trusted authority on innovation and restaurant operating efficiencies. www.synergyconsultants.com