Meet Zingle: a new concierge text message service that wants to reinvent the way hotels and restaurants communicate with their guests. The premise and use are simple; guests can use any mobile device to request on-demand, personalized service via text message.
Zingle is already processing over a million texts per day and helping to create loyal customers for brands like McDonalds, Subway, Hilton, Marriott, and even Ritz Carlton. The success of the service lies in its seamless integration into the devices and services that customers already use; there is no app to be downloaded and no registration required – users can request service by sending a text to their hotel or restaurant as they would text any other personal contact.
Demand for Zingle’s personal touch has exploded since it’s inception in 2010, and with only 8% of hotel guests currently considering themselves loyal to any one brand, the service is quickly becoming a fixture in the hospitality industry.